The Website in its entirety is the property of the SELARL PHARMACIE BOURDIN-CROScompany, as well as all rights related thereto. Any reproduction, integrally or partially, is systematically subjected to the authorization of the owners. However, the hypertext links to the website are allowed without specific requests.


The customer acknowledges being over 16 years of age, being aware of, at the time of making the order, the specific conditions of sales displayed on this screen and expressly accepts them without reservations.
These general sales conditions govern the contractual relationship between PHARMACIE BOURDIN-CROS and its customer, both parties accepting them without reservations. These general conditions of sale will prevail over any other conditions appearing in any other document, except express and written prior exemption.


The photographs illustrating the products are not contractual. If errors are introduced, in any case, the PHARMACIE BOURDIN-CROS cannot be held responsible.


Automatic registration systems are considered as evidence of the nature, content and date of the order. confirms the acceptance of its order to the customer through the email address that it has received. The sale will be processed only after the confirmation of the order. has the right to cancel any order of a customer with whom there was a disagreement over the payment of a previous order. The information given by the purchaser when placing an order is binding on the latter: in the event of an error in the addressee’s details, the seller cannot be held responsible for the impossibility to deliver the product.
Any order validation implies the acceptance of the general salesconditions.

In the case of promotional items, the price is only available while stocks last. has the right to cancel the order in case the stock runs out.
Based on the stock of raw materials or laboratory supplierproducts, hasthe right to cancel an order in case of unavailability of the product, and to refund in full its’ customer (including delivery costs).


4.1 Delivery deadline :

After confirming the validation of the order, undertakes to deliver all the references ordered by the purchaser in a sealed package (except cancellations as mentioned in paragraph 3).
The shipping deadlines set out on the forms are as follows:

The delivery deadline for products available in stock: 24-72 hours for metropolitan France

Being dependent on the delivery deadlines of laboratories that are sometimes long, this time can be extended by a few days. If the shipping deadline becomes too long, will contact the customer to find out if they want to keep their order or if theyprefer to cancel it and get a refund.

The shipping time starts from the validation of your order by our company.

It is subsequently extended to the validation of the order:

  • The receival of payment
  • The receival of check
  • The receival of transfer
  • The receival of the purchase order, in the case of local authorities for example.

Delivery times are processedduringworking days. In addition, there are delivery times according to the place and the delivery method. In case out of stock, this period may be extended.
The customer is then informed about the theoretical time of the receival of products, without cancellation by the customer, the order will be delivered according to this new deadline.
The deadlines indicated on the product sheets are the deadlines generally observed and are indicative, cannot be held responsible in case of late delivery. These delays cannot, in any case, give rise to a claim for damages or any compensation whatsoever.
The carrier undertakes themselves by contract with to deliver the order to the address of the purchaser provided by No cash on delivery will be accepted.

In addition, for deliveries outside metropolitan France, the customer undertakes to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country receivingthe order. All orders done at are intended for the personal use of the customers. The customers or the recipients of the products are prohibited to resale, partially or totally, any products.
The delivery will be carried out by the post office at Colissimo in Metropolitan France. The delivery is made in the scheduled time period agreed with the customer by the direct delivery of the product to the intended recipient, or in case of absence, to another person authorized by the customer. Possible delays do not give the right to the purchaser to claim damages.

Deliveries in the countries of the European Union are made by the post office at“ColissimoSuiviEurope”, for deliveries outside the European Economic Community (EEC), deliveries are made by international postal services.

For further information, you can consult the general salesconditions on the post officewebsite: